WITH US, CLARITY BECOMES STANDARD.

OUR STANDARD.

Focus and business model in one.

GLOBAL SIDE - your partner for seamless standards and innovative IT solutions in healthcare.

Founded in 2002 with locations in Munich and Lisbon, we are a dynamic team of around 45 employees. Our expertise lies in specializing in standard software, combined with industry-specific consulting expertise and automated processes.

Our clear goal is to empower health insurance companies, aid agencies and healthcare providers. We achieve this by offering a comprehensive range of standardized IT products that help dissolve complexity through seamless standards.

GLOBAL SIDE facilitates collaboration, fosters innovation, and delivers value-oriented solutions. Our focus is on sustainably improving the quality, efficiency, and accessibility of healthcare. Welcome to the future of digital healthcare solutions with GLOBAL SIDE!

Individualsoftware vs. GLOBAL SIDE Standard

Individualsoftware

Maßgeschneiderte Lösung oder Komplexitätsfalle und Dauerprojekt?

What you get:

  • Forms
  • Team Email
  • Contact Management

GLOBAL SIDE Standard

8 Universelle Lösung und erprobte Stabilität für einen effektiven, sicheren Prozessablauf!

Individualsoftware

GLOBAL SIDE Standard

Kosten

Forms
I'm a tooltip!
Contact Activity
-
Team Email
-

Sales

Gmail & Outlook Integration
-
-
Contact Management
Company Records
-
-

Integrations

Document Management
-
-
Client Collaboration
-
Mobile App Integration
-
-

STRATEGY FIRST.

Thoughts from a Managing Director.

The vision of GLOBAL SIDE is rooted in the consistent fusion of innovation and sustainability. In an ever-changing business world, we set standards that go far beyond the ordinary. We transform complexity into seamless processes and create solutions that integrate effortlessly into our clients’ existing systems.

At GLOBAL SIDE, we understand that true leadership is not just about responding to current challenges but actively shaping the future. Our management strategy aims to combine stability with flexibility, providing our clients with reliable yet adaptable solutions. This means that every one of our processes is designed for compatibility and high acceptance.

Another cornerstone of our leadership philosophy is the freedom and responsibility of our employees. We believe that employees who can unleash their creativity and full potential are the key to our success. By promoting autonomy and responsibility, we create a work environment where innovation thrives, and excellence is possible.

Standards provide guidance and security. Therefore, we strive to not only meet current market demands with our innovations but also to exceed our customers’ future expectations. With this philosophy, we are confident in taking a leading role in our industry and successfully shaping the future together with our customers."
Dorian_dynamisch_300x300 Dorian Strasser Global Side GmbH Management Director

DIVERSITY AT OUR CORE.

Diversity. With Self-Evidence.

By using the generalised masculine form in our communication on the website, social media, and other media, we naturally and explicitly address all individuals equally.

Diversity and authenticity are crucial to us! Openness and acceptance at all levels have always been important components of our GLOBAL SIDE culture. Our understanding of and commitment to diversity is the conscious and natural handling of the various facets of society, regardless of:

GS_Icon_RGB  gender, sexual orientation, identity, and perception
GS_Icon_RGB  ethnic and social background
GS_Icon_RGB  religion
GS_Icon_RGB  nationality
GS_Icon_RGB  physical and mental abilities
GS_Icon_RGB  age
GS_Icon_RGB  personality, lifestyle, competence, and experience

At GLOBAL SIDE, employees work with partners and clients towards a common goal: achieving the best for healthcare. We always emphasise a respectful and appreciative approach to diversity and individuality. This allows potentials to unfold, creating synergies and added value for everyone, regardless of their background.

Our goal is a culture of equality, appreciation, trust, and mutual respect.

FROM THE BEGINNING. UNTIL TODAY.

Change that endures.

As a strong and well-established company, we hold an outstanding position to stand out in the perception of our customers, even against major competitors.

Customer insight through a strong network
Customer insight through a strong network.

As a strong and well-established company, we hold an outstanding position to stand out in the perception of our customers, even against major competitors.

Collaborative “Best-of-Breed” approach
Collaborative “Best-of-Breed” approach.

We rely on partnerships distinguished by the highest quality and efficiency to create top-tier solutions.

Customer-centric product development.
Customer-centric product development.

Our products are developed in close collaboration with our customers to provide sustainable solutions for the industry. Not individual developments, but solutions that find application across the entire sector.

Reliability and quality
Reliability and quality.

Integrity and industry-specific expertise are the cornerstones of our reliability and quality. We rely on tailored standard solutions that meet the highest industry standards.

Strong market positioning
Strong market positioning.

As a strong and well-established company, we hold an outstanding position to stand out in the perception of our customers, even against major competitors.

JOURNEY.

The paths we have taken.

Since its founding over two decades ago, GLOBAL SIDE has continuously evolved and is now a leading company in the development of fee and tariff components, fraud prevention, interaction with insured individuals and employees of health insurance companies, and interoperable collaboration in healthcare.

  • 25.07.2002

    Founding

    Since its founding on July 25, 2002, in Landsberg am Lech as GHS Software GmbH, GLOBAL SIDE has undergone a remarkable evolution. Its beginnings were marked by a clear focus and vision, which have continuously developed over the years.

  • 2003

    Creation of ZABAS®

    In 2003, a ground-breaking journey began with the creation of ZABAS®. This year marked the inception of innovative fee-based auditing components tailored for the dental industry. The visionary behind the name, Jürgen Pfaff, continues to lead our back office and controlling with the same passion and dedication.

  • 2005

    Our first customer

    Success came swiftly, and by 2005, GLOBAL SIDE had secured its first customer for the ZABAS® GOZ product.

  • 2008

    Pioneering fee-based development

    2008 marked a pivotal change when msg in Cologne ceased the development of fee-based components and transferred this responsibility to GLOBAL SIDE. This initiated a close collaboration, leading to a gradual majority acquisition of GLOBAL SIDE by msg over the following years.

  • 2013

    Dominating the market with 85% share

    Year after year, ZABAS® continued to capture more market share, and GLOBAL SIDE gained significant recognition within the industry. From 2013 ZABAS® has been proudly holding an impressive 85% market share, solidifying its leadership and dominance in the field. 

  • 2019

    Launch of the development of the claims management system

    In 2019, GLOBAL SIDE embarked on the ambitious Smart Flow project, expanding its scope to a comprehensive claims management system. This initiative steered the company in new and exciting directions, broadening its horizons and capabilities.

  • 2022

    Strengthening of fraud prevention

    On 5th September 2022, Global Side Detection GmbH was established to bolster the area of fraud prevention. This new entity focuses on enhancing and further developing the ZABAS® Detection and ZABAS® VVA products, marking a significant step in intensifying efforts against fraud.

  • 2024

    Leadership transition

    The recent changes in the executive team mark another chapter in the history of GLOBAL SIDE. The appointment of Markus Schmid as Managing Director on 23rd January 2024 and the departure of Gerd Strasser from the management board on 31st March 2024 signify a transition characterised by stability and growth

  • 2024

    Successful Go-Live of ZABAS® MAX

    In April 2024, GLOBAL SIDE achieved another milestone with the successful go-live of the first phase of the ZABAS® MAX project at a major private insurer. This accomplishment underscores the innovative strength and deep integration of our ZABAS® software.

  • 25.07.2002

    Founding

    Since its founding on July 25, 2002, in Landsberg am Lech as GHS Software GmbH, GLOBAL SIDE has undergone a remarkable evolution. Its beginnings were marked by a clear focus and vision, which have continuously developed over the years.

  • 2003

    Creation of ZABAS®

    In 2003, a ground-breaking journey began with the creation of ZABAS®. This year marked the inception of innovative fee-based auditing components tailored for the dental industry. The visionary behind the name, Jürgen Pfaff, continues to lead our back office and controlling with the same passion and dedication.

  • 2005

    Our first customer

    Success came swiftly, and by 2005, GLOBAL SIDE had secured its first customer for the ZABAS® GOZ product.

  • 2008

    Pioneering fee-based development

    2008 marked a pivotal change when msg in Cologne ceased the development of fee-based components and transferred this responsibility to GLOBAL SIDE. This initiated a close collaboration, leading to a gradual majority acquisition of GLOBAL SIDE by msg over the following years.

  • 2013

    Dominating the market with 85% share

    Year after year, ZABAS® continued to capture more market share, and GLOBAL SIDE gained significant recognition within the industry. From 2013 ZABAS® has been proudly holding an impressive 85% market share, solidifying its leadership and dominance in the field. 

  • 2019

    Launch of the development of the claims system

    In 2019, GLOBAL SIDE embarked on the ambitious Smart Flow project, expanding its scope to a comprehensive performance system. This initiative steered the company in new and exciting directions, broadening its horizons and capabilities.

  • 2022

    Strengthening of fraud prevention

    On 5th September 2022, Global Side Detection GmbH was established to bolster the area of fraud prevention. This new entity focuses on enhancing and further developing the ZABAS® Detection and ZABAS® VVA products, marking a significant step in intensifying efforts against fraud.

  • 2024

    Leadership transition

    The recent changes in the executive team mark another chapter in the history of GLOBAL SIDE. The appointment of Markus Schmid as Managing Director on 23rd January 2024 and the departure of Gerd Strasser from the management board on 31st March 2024 signify a transition characterised by stability and growth.

  • 2024

    Successful Go-Live of ZABAS® MAX

    In April 2024, GLOBAL SIDE achieved another milestone with the successful go-live of the first phase of the ZABAS® MAX project at a major private insurer. This accomplishment underscores the innovative strength and deep integration of our ZABAS® software.

OUR ADVISORY BOARD.

Expertise that drives us forward.

Our 16-member advisory board at GLOBAL SIDE combines extensive industry knowledge and long-term project experience. While it holds no formal decision-making power, our highly esteemed advisory board serves as a valuable support and knowledgeable guide for our projects and product development. We are grateful that such expertise is a standard feature at our company.

Prof. Dr. Franz Benstetter

Dr. Franz Benstätter

Vice Dean

Rosenheim Technical University of Applied Sciences**

Prof. em. Dr. Walter Brenner

Prof. em. Dr. Walter Brenner

Professor of Information Management and Director

Institute of Information Management at the University of St. Gallen

Markus Deimel

Markus Deimel

Group Chief Information Officer

VIENNA INSURANCE GROUP

Norbert Dick

Norbert Dick

IBM General Manager, Insurance Industry, Retired.

IBM

Martin Fleischer

Martin Fleischer

Member of the Board

Consal Beteiligungsgeselslchaft AG

Johannes Grale

Johannes Grale

Member of the Board

CONCORDIA Insurances


Dr. Ralf Kantak

Dr. Ralf Kantak

Former Association Chairman

PKV Association

Uwe Laue

Uwe Laue

Chairman of the Supervisory Boards

Debeka

Dr. Volker Leienbach

Dr. Volker Leienbach

Former Association Chairman

PKV Association

Dr. Ulrich Mitzlaff

Dr. Ulrich Mitzlaff

Spokesman of the Board

SDK

Dr. Claus Moldenhauer

Claus Moldenhauer

Member of the Board

German Pension Insurance

Dr. Helmut Platzer

Dr. Helmut Platzer

Former Chairman of the Board

AOK Bavaria


Peter Reichelt

Peter Reichelt

Former Chairman of the Board

Postbeamten-
krankenkasse

Eberhard Sautter

Eberhard Sautter

Chairman of the Board

HanseMerkur

Karl-Bernd Telger

Karl-Bernd Telger

Attorney | Trustee

Former Board Member
of Several Insurance Companies

Udo Wilczek

Udo Wilcsek

Member of the Board

Hallesche ALH Group

Would you like to learn about our solutions?