DIGITAL INTERACTION RETHOUGHT - WITH IRIS TO GREATER CUSTOMER PROXIMITY.

IRIS - communication strategies for modern insurers.

IRIS stands for smart, digital communication - simple, seamless and customer-centric.

In this video (Duration: 13 minutes), Caroline Fröhlich shows how IRIS bridges the gap between insurers and policyholders: from intelligent reminders for preventive care appointments to chatbots and digital benefit checks.

Experience how well thought-out user journeys and strategic use of data not only optimize processes, but also really inspire customers - across all channels via app & web.

Please note: The video itself is in German, but English subtitles are available for you. you need to activate the English subtitles manually – they won’t appear automatically.